WMBA6501 2023 January Week 1 Discussion Latest

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WMBA6501 Conflict Management and Negotiation

Week 1 Discussion

FUNCTIONAL AND DYSFUNCTIONAL CONFLICT IN THE WORKPLACE

In your work as an HR professional, you may find yourself involved in both functional and dysfunctional conflict situations when there are disagreements between individuals or groups in the workplace. One of your goals will be to help employees address and manage functional conflicts before they become dysfunctional.

As discussed by Liddle (2017), “conflict pivots between functional or dysfunctional conflict based on our perceptions.” Functional conflict, when approached in a positive way can “be a powerful driver of change, learning and growth” (Liddle, 2017, p. 20) and “can spark innovation, trust and engagement” (Meinert, 2017, para. 4). Conversely, dysfunctional conflict, or negative conflict, in the workplace “drains energy, which is costly to companies, teams and relationships” (Meinert, 2017, para. 5).

DAY 3

Post by Day 3 a cohesive and scholarly response based on and supported by your required readings, media, and research this week that addresses the following:

Explain functional conflict versus dysfunctional conflict.

Based on your experience of functional and dysfunctional conflict in the workplace, describe an example for each in the workplace.

Share ways in which you may need to grow as an HR professional in each of these areas.

DAY 5

Respond by Day 5 to two or more of your colleagues’ postings in one or more of the following ways:

Ask a probing question.

Share an insight from having read your colleagues’ postings.

Offer and support an opinion.

Validate an idea with your own experience.

Expand on your colleagues’ postings.

Explanation & Answer

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