Unit VIII (HCA)
Description
By the end of this course, you will need to prepare and submit a management action plan (MAP) addressing a specific
healthcare problem or scenario. This can be either a real world management problem within your own healthcare
organization or a scenario from the list in the Unit II Project Topic assignment.
Click here to view an example of a completed MAP
Please include documentation of all six steps shown below in your submission of the MAP assignment.
1. Clarify the Problem or Opportunity for Improvement (OFI)
BHA 3002, Health Care Management 3
Clearly describe the problem or OFI that you have selected for your MAP. Why is it important to resolve this problem
right now? What are the consequences of not resolving this problem right now?
2. Clarify your Measurable Goal
Clearly describe the desired outcome from your MAP implementation. What are you trying to accomplish? How will
successful MAP implementation be measured and assessed? What realistic constraints do you have as you begin
creation of your plan? Consider limits on time, money, and other resources that are specific to your MAP.
3. Prepare a List of Possible Actions
Consider possible root causes of the OFI. Why do you believe the problem exists? Brainstorm and present a list of all
possible actions that you may need to take in order to achieve your MAP goal. At this stage, focus on generating as
many different options and ideas as possible. It is likely that not all of your ideas will make it into your final MAP. Write
down your ideas just as they come to your mind, trying not to judge or analyze them at this stage.
In your brainstorming, be sure to consider ideas* involving the following:
leadership,
governance,
clinical performance,
physicians,
nurses,
clinical support services,
knowledge management,
human resources,
financial management,
internal consulting, and
marketing.
*It is understood that some of these areas may not apply to your particular MAP, but all areas should at least be
considered in this process.
4. Organize your Key Action Steps into a Management Action Plan
Decide on the sequencing of your key action steps. For each key action step, what other steps must be completed
before that specific action can be taken? Rearrange your key action steps into a sequence of ordered activity. Then,
look at your plan once again. Are there any ways to simplify the plan further before presenting it?
5. Accountability
For each key action step, assign a responsible party or group within your organization (by position, department, or
team name, not by individual name), and assign a suspense date by which the key action step must be completed.
Then, based upon all of your key action steps and their suspense dates, provide a realistic completion date for the
entire MAP.
6. Measurement and Monitoring
Now, explain in detail how you will measure the success of your MAP following implementation and how you will
monitor ongoing performance to prevent regression and loss of the positive change that has taken place.
Your plan should consist of no less than four pages, and any outside sources should be cited and referenced using APA
formatting.
**Scenario: Developing a workplace safety plan for your hospital
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References:
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Clinical Guidelines
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Living Guideline
Stroke Foundation. (2022). Australian and New Zealand living clinical guidelines for stroke management – chapter 1 of 8: Pre-hospital care. https://app.magicapp.org/#/guideline/NnV76E
Evidence-based practice
BMJ Best Practice
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JBI: Evidence summary
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JBI: Best practice information sheet
Bellman, S. (2022). Experiences of living with juvenile idiopathic arthritis [Best practice information sheet]. JBI EBP Database, 24(1), 1-4.
Cochrane Database of Systematic Reviews
Srijithesh, P. R., Aghoram, R., Goel, A., & Dhanya, J. (2019). Positional therapy for obstructive sleep apnoea. Cochrane Database of Systematic Reviews. https://doi.org/10.1002/14651858.CD010990.pub2
Drug Information
Codeine. (2023, January). In Australian medicines handbook. Retrieved February 2, 2023, from https://amhonline.amh.net.au
Colorado State University. (2011). Why assign WID tasks? http://wac.colostate.edu/intro/com6a1.cfm
Dartmouth Writing Program. (2005). Writing in the social sciences. http://www.dartmouth.edu/~writing/materials/student/soc_sciences/write.shtml
Rutherford, M. (2008). Standardized nursing language: What does it mean for nursing practice? [Abstract]. Online Journal of Issues in Nursing, 13(1). http://ojin.nursingworld.org/MainMenuCategories/ThePracticeofProfessionalNursing/Health-IT/StandardizedNursingLanguage.html
Wagner, D. (n.d.). Why writing matters in nursing. https://www.svsu.edu/nursing/programs/bsn/programrequirements/whywritingmatters/
Writing in nursing: Examples. (n.d.). http://www.technorhetoric.net/7.2/sectionone/inman/examples.html
Perth Children’s Hospital. (2022, April). Appendicitis [Emergency Department Guidelines]. Child and Adolescent Health Service. https://www.pch.health.wa.gov.au/For-health-professionals/Emergency-Department-Guidelines/Appendicitis
Department of Health. (n.d.). Who is being active in Western Australia? https://ww2.health.wa.gov.au/Articles/U_Z/Who-is-being-active-in-Western-Australia
Donaldson, L. (Ed.). (2017, May 1). Healthier, fairer, safer: The global health journey 2007-2017. World Health Organisation. https://www.who.int/publications/i/item/9789241512367
NCBI Bookshelf
Rodriguez Ziccardi, M., Goyal, G., & Maani, C. V. (2020, August 10). Atrial flutter. In Statpearls. StatPearls Publishing. https://www.ncbi.nlm.nih.gov/books/NBK540985/
Royal Perth Hospital. (2016). Procedural management: Pre and post (24-48 hours) NPS. Canvas. https://courses.ecu.edu.au
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