Strategic Management in Healthcare Organizations, assignment help
Description
Automated Pharmacy Case Study
As the director of pharmacy for CMC, you
have been experiencing an increase in drug cost of approximately eight
to ten percent per year for the past three years. The annual pharmacy
drug cost has increased from $10,300,000 to $16,800,000 in the past five
years. The hospital is experiencing an increase in drug cost even
though actual drug usage has remained stable.
Along with the increase in drug cost, drug
related errors have also increased. Patient safety has become an even
more serious issue. As you know, patient safety is the number one item
on the national health care agenda for the next several years.
At the hospital the number of dispensing
errors has increased by two percent during the past twelve months. The
registered nurses who are administering the drugs have discovered many
of the dispensing errors; however, the ones not discovered resulted in
patients getting the wrong drug, wrong dosage, and/or the wrong
frequency. When the overall drug error rate was analyzed, it was found
that dispensing errors in the pharmacy were the number one cause. The
overall drug error rate had increased from three percent to five
percent.
Fortunately most of the dispensing errors
were discovered before the medications were administered to the
patients. When the incorrect drugs were administered, it resulted in
adverse effects in three cases. One patient received the right
medication but the wrong dosage because the medication label was
incorrect. This patient had to be admitted overnight to the Intensive
Care Unit for intense cardiac and respiratory monitoring. The patient
stayed in ICU for approximately twenty four hours. Another patient
received the wrong medication on the day of planned discharge and had to
remain in the hospital for an additional day, though only for
observation. In the third case, the patient had reported that he was
allergic to a certain category of drugs, but nonetheless received a drug
of that type. He had an adverse reactiona rashwhich delayed his
discharge by one day.
On the basis of your understanding of the above case study, express your views on the following:
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- What measures should be adopted to reduce the overall drug error rate in the hospital?
- What special benefits
should be given to the patients who have suffered due to negligence by
the hospital staff for wrong drug administration and other reasons? - In your opinion, should the hospital staff who were
responsible for the dispensing errors be held personally liable for the
errors? Why or why not?
References:
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Living Guideline
Stroke Foundation. (2022). Australian and New Zealand living clinical guidelines for stroke management – chapter 1 of 8: Pre-hospital care. https://app.magicapp.org/#/guideline/NnV76E
Evidence-based practice
BMJ Best Practice
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JBI: Evidence summary
Swe, K. K. (2022). Blood glucose levels: Self-monitoring [Evidence summary]. JBI EBP Database. https://jbi.global
JBI: Best practice information sheet
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Cochrane Database of Systematic Reviews
Srijithesh, P. R., Aghoram, R., Goel, A., & Dhanya, J. (2019). Positional therapy for obstructive sleep apnoea. Cochrane Database of Systematic Reviews. https://doi.org/10.1002/14651858.CD010990.pub2
Drug Information
Codeine. (2023, January). In Australian medicines handbook. Retrieved February 2, 2023, from https://amhonline.amh.net.au
Colorado State University. (2011). Why assign WID tasks? http://wac.colostate.edu/intro/com6a1.cfm
Dartmouth Writing Program. (2005). Writing in the social sciences. http://www.dartmouth.edu/~writing/materials/student/soc_sciences/write.shtml
Rutherford, M. (2008). Standardized nursing language: What does it mean for nursing practice? [Abstract]. Online Journal of Issues in Nursing, 13(1). http://ojin.nursingworld.org/MainMenuCategories/ThePracticeofProfessionalNursing/Health-IT/StandardizedNursingLanguage.html
Wagner, D. (n.d.). Why writing matters in nursing. https://www.svsu.edu/nursing/programs/bsn/programrequirements/whywritingmatters/
Writing in nursing: Examples. (n.d.). http://www.technorhetoric.net/7.2/sectionone/inman/examples.html
Perth Children’s Hospital. (2022, April). Appendicitis [Emergency Department Guidelines]. Child and Adolescent Health Service. https://www.pch.health.wa.gov.au/For-health-professionals/Emergency-Department-Guidelines/Appendicitis
Department of Health. (n.d.). Who is being active in Western Australia? https://ww2.health.wa.gov.au/Articles/U_Z/Who-is-being-active-in-Western-Australia
Donaldson, L. (Ed.). (2017, May 1). Healthier, fairer, safer: The global health journey 2007-2017. World Health Organisation. https://www.who.int/publications/i/item/9789241512367
NCBI Bookshelf
Rodriguez Ziccardi, M., Goyal, G., & Maani, C. V. (2020, August 10). Atrial flutter. In Statpearls. StatPearls Publishing. https://www.ncbi.nlm.nih.gov/books/NBK540985/
Royal Perth Hospital. (2016). Procedural management: Pre and post (24-48 hours) NPS. Canvas. https://courses.ecu.edu.au
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