NU665C week 11 quiz 2022

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NU-665C-03-21PCFA FamilyPsychiatricMent.Hlth II

Question 1

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Question text

A client tells you the following: “I started my new job and right away, my boss starts giving me a hard time. I bet he is an unhappy and angry person. You know, when he hired me I had a sense he was unhappy. He told me that he was going on a business trip and that I would be unsupervised for the next two weeks.” You notice that almost none of this communication has to do with the client. A useful way to think about this communication is ____.

Select one:

 

a.

to conclude that the client is actually the one who is unhappy and angry

Incorrect

 

b.

to wonder about what the client is leaving out

 

c.

to conclude that the client has a hard time fitting into new situations

 

d.

to consider the symbolic meaning of “boss”

Feedback

The correct answer is: to wonder about what the client is leaving out

Question 2

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A PMHNP therapist has the sense that the client is not making wise decisions about her current romantic relationship, and tends to believe that the client will never be able to appreciate the thoughts and feelings of her partner. The client would like to stay with her current partner and says they are generally doing well, but that they are having communication problems about household chores. What is the best approach for the helper to take?

Select one:

 

a.

Attend to the client’s strengths and misused opportunities.

 

b.

Transfer the client.

 

c.

Evaluate the client for personality disorders.

 

d.

Ask the client to leave her partner.

 

e.

None of these answers is correct.

Question 3

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According to Carl Rogers, empathic listening means ____.

Select one:

 

a.

entering the private perceptual world of the client and becoming thoroughly at home in it

 

b.

being in control of the client at all times

 

c.

reading the client’s unconscious messages through their facial expressions

 

d.

being genuine in your response to what you hear the client saying

e.

all of these answers are correct

Question 4

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From the perspective of positive psychology, a PMHNP therapist should always listen to the client for ____.

Select one:

 

a.

comments that are optimistic

 

b.

client strengths, opportunities, and resources

 

c.

information that will lead to positive growth

 

d.

comments that interrupt the flow of discussion

Question 5

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How can helpers best avoid information overload?

Select one:

 

a.

By identifying key messages and feelings

 

b.

By taking notes

 

c.

By asking the client to focus only on what is most important

 

d.

By gently and respectfully asking the client to refrain from speaking too much

 

e.

All of these answers are correct

 

Question 6

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Question text

Nonverbal behavior can punctuate verbal communication by confirming or repeating what is being said; denying or confusing what is being said; strengthening or emphasizing what is being said; adding intensity to what is being said; and ____ what is being said.

Select one:

 

a.

controlling or regulating

 

b.

eliminating

 

c.

freshening or electrifying

 

d.

erasing

 

e.

none of these answers is correct

 

Question 7

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Nonverbal behaviors generally ____.

Select one:

 

a.

are not necessarily important as they can be faked

 

b.

provide a window into the honest, true feelings of a person

 

c.

provide some important information, but are not a key source of information in therapy

 

d.

are only useful when the therapist engages in nonverbal behavior

 

e.

all of the answers are correct

 

Question 8

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Question text

What does the E stand for in the acronym SOLER?

Select one:

 

a.

Maintain good eye contact.

 

b.

Energize the client.

 

c.

Express empathy.

 

d.

Be edgy.

 

e.

None of these answers is correct

 

Question 9

Partially correct

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Question text

When clients tell their stories, it is important for therapists to ____. (Select each correct answer)

Select one or more:

 

a.

listen for what is missing from the story

 

b.

attend to their feelings

 

 

c.

make epistemic judgments in order to understand the client

 

d.

none of the answers is correct

 

Question 10

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When therapists listen to their clients, it is important for therapists to ____.

Select one:

 

a.

listen to clients’ thoughts and patterns

 

b.

listen to clients’ intentions

 

c.

listen to clients’ emotions

 

d.

all of these answers are correct

 

 

e.

none of the answers is correct

 

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