Lewis has a newly appointed job role as a Team Leader in a community service organisation th

        Lewis has a newly appointed job role as a Team Leader in a community service organisation that provides community support for people with mental health illnesses. His responsibilities include managing staff scheduling for client support and providing relevant guidance and information to staff as needed. Lewis is also responsible for completing quality improvement activities that include overseeing WHS requirements of the organisation. A staff member, Kate, has contacted Lewis with concerns about the welfare of Tom, one of her clients. Tom is in his early 70’s and suffers from PTSD as a result of active service in the Vietnam war. He occasionally requires services that support him with domestic and personal needs. Tom also has limited mobility due to severe osteoarthritis and uses a walker to get around, this can frustrate Tom causing occasional outbursts of verbal anger.  Kate states that another worker Brett was talking about Tom when she gave him a lift home the previous day.  She stated that Brett said words like: “That Tom is a nasty old bugger who thinks he’s better than the rest of us. I don’t put up with his nonsense when he plays up. He’s an old gay you know? On Monday when I tried to help him get dressed, he yelled at me and I swear he raised his fist at me. I put him in his chair and moved his walker away so he couldn’t get up. He was still going on while I cleaned up so I gave him one of his Valiums to calm him down. He didn’t want to take it so I put it in his mouth and held it shut. I don’t get paid enough to put up with his crap! On the bright side, his granddaughter is really hot and I’m gonna ask her out when I see her next”. Lewis decides he will have a talk with Brett and give him a warning.          below ill add questions that are relevant towards case study and answers from references from the case study Question 5 : you need to add to the table on what went wrong and what should of happened  Legal and ethical considerationsWhat went wrong?Advocate / Guardian: Advocates and guardians are nominated to support those who are at risk of having their rights violated by others. Vulnerable people may require advocacy to ensure their voices are heard and their rights protected. A guardian can be nominated by a person or appointed by a court.  How could Lewis model ethical behaviour in his own role? Provide at least five (5) examples12345  List some important guidelines Lewis must use when dealing with this complaint.  Health Science Science Nursing NURSING 101 Share QuestionEmailCopy link Comments (0)

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