leadership and management discussion response
Description
please read the peers discussions and respond to them APA format with reference
Discussion 1
It really depends what kind of relationship you have with your upper
management. If they are very receptive to you and they have this
open door policy then just go ahead and asked if they
can spare a moment for you and present your case. If you dont
know your upper management or this is the first time that you are
going to approach them, then it would be good to send them an e-mail
asking for an audience or invite them over a lunch date then slowly
suggest that you would like to discuss a project with them. If they
agree then you have that ticket to discuss your plans.
When you are presenting your plan it would be good to remember these
6 simple guides when talking to upper management.
1. FOCUS ON IMPACT, NOT PROCESS
One of the keys to successful upward communication is to emphasize
outcomes rather than processes and background details. Focus on what
they will get from your plan first then the details of your plan
2. LOOK TO THE FUTURE, NOT THE PAST
Show off your vision of whats ahead, not your ability to
rationalize the past. Especially if your idea is new, you dont
have to discuss how you get your idea.
3. KNOW YOUR NUMBERS
When youre speaking seriously with high-level
decision-makers, anecdotes and explanations arent enough. You
need to have a strong grasp of the facts and data behind your claims;
dont just present useless numbers just get to the point of how
much savings this idea of yours will affect the budget of any expected
money that you will get from your plan
4. AVOID BUSINESS IDIOMS
Think outside the box., Hit the nail on the
head., Run it up the flagpole. What do these
phrases have in common? Besides being cliché, theyre too
informal, euphemistic, and empty of actual meaning. Every word counts;
dont waste your time on tired phraseology.
5. GET TO THE POINT
Another key to successful upward communication is to get to the
point immediately. Speak with precision and clarity. Time is
money has become a cliché, but its true. The
higher-level your listeners, the less patience theyll have.
6. FOCUS ON MANAGEMENTS TOP CONCERNS
Dont just use data for the sake of using data.
Communicating with upper management demands showing how your goals
are aligned with the vision and priorities of your listenersand
subsequently the companys. Its great to have innovative
ideas, but if they dont square with the objectives of the
people youre speaking with, they wont go very far.
(Grant A, 2015)
Reference:
Grant, A. (2015, August 20). Your Guide To Communicating With Upper
Management. Retrieved from https://www.fastcompany.com/3049998/your-guide-to-…
Discussion 2
The first thing I would do when I have found a way to make an
improvement is gather data from an published trials with current
literature that is supportive of the innovation. I would put
together a visual presentation such as a power point presentation
that would include any research information that is associated with
my idea. Next, I would present the idea in a staff meeting to get my
team members on board with the idea. If I get others on board with
my idea it may go further because the idea will seem more realistic
and be an example to those that may be resistant to new changes
(Kowal, 2013). I would verbally present this information to them to
make them aware of the importance of the projected change. I would
then utilize the CSR model which is consistency,
standardization, and reproducibility (Kowal, 2013). Finally, after
the trial run, I would arrange a power point presentation with the
stated problem, statistical research and trial run data. All tithe
information would be presented with visual graphs and employee
accounts of the experience to make my idea sound beneficial to the
patients, staff and budget. Providing visuals and actual accounts
from co-workers is helpful in influencing change.
Reference
Kowal, C. (2013, April 25). Implementing Changes for Better
Patient Care. Retrieved from
https://www.wiley.com/en-us/Improving+Patient+Care…
Discussion 3
According to paramount scholars such as Riley (n.p.), communication
entails transmitting information from one person or a group to
another. It plays an integral role in the daily endeavors of any
organization. As such, it can be used to motivate, direct, convince,
organize, and inform. Therefore, practitioners should have excellent
communication skills for them to improve quality of healthcare
facilities. This paper seeks to expound on the communication tool that
I would deploy to present my idea of improving patient care to the top
management for them to fund and support it.
Initially, before presenting my idea to the top executives, I would
do comprehensive research on the proposal. The study will aid me
with more knowledge about the idea. Additionally, I would discuss my
plan with my colleagues and some patients. The coworkers might have
some opinions that could help me modify and improve my proposal (Huber
n.p.). Consequently, since the idea is intended to improve patient
care, it would be crucial to discuss the project with patients and
consider their opinions on the same. After conducting the
research, I would summarize my idea to make it simple and clear.
Moreover, comprehensive study on the proposal will give me the
confidence to present it to the management. In the rear, I would make
sure that my idea is in alignment with the vision of the top executives.
Remarkably, there are various communications tools that
practitioners can use to present their ideas to the top management. As
such, they can be in the form of verbal or written communication.
Initially, I would use written communication. In this case, emails
would be most useful. Emails are very fast in passing
information from one person to another. Information sent via emails
can reach a large number of people, regardless of where they are
(Koivunen et al. 629). Additionally, emails will enable me to send
detailed information to the executives.
Notably, after sending the emails to the executives, it is beyond
reasonable doubts that they will be having questions on the proposal
and at the same time, they might need clarification on some issues. In
this case, I would request the top executives arrange a meeting so
that I can clarify the issues. During the gathering, I would deploy
oral communication accompanied by some visual tools such as a power
point presentation. I would design the power point in a way that it is
more appealing to the executives. Besides, using power point
presentation would be crucial because the voluminous information is
compressed to reduced and precise points.
Concurrently, during the meeting, I would explain to the management
the need and purpose of the idea, how the plan will improve patient
care and at the same time clarify its benefits to the hospital.
Additionally, it would be imperative to outline the resources that are
needed in the implementation of the idea. I would also request the top
executives to support my ideas concerning funds. After my
presentation, I would give the members a chance to ask questions. I
would respond to the queries confidently so that the management would
support my idea. In the rear, using the above communication tools
would convince the top management to support and fund my idea of
improving patient care. In conclusion, it is imperative for nurses to
be familiar with communication tools and the appropriate time to use
them. Proper communication enables the practitioners to be more
competent in their career and at the same time advance healthcare.
Reference
Huber, Diane. Leadership and Nursing Care
Management-E-Book. Elsevier Health Sciences, 2017.
Koivunen, Marita, Anne Niemi, and Maija Hupli. “The use of
electronic devices for communication with colleagues and other
healthcare professionalsnursing professionals
perspectives.” Journal of advanced nursing 71.3 (2015): 620-631.
Riley, Julia Balzer. Communication in nursing. Elsevier
Health Sciences, 2015.
Discussion 4
A leaders ability to effectively communicate ideas through clear,
direct, straightforward communications tool is essential. There are
three important elements that must be included in creating and
fostering effective communication; which are trust, respect, and
empathy (Huber, 2014). In healthcare, there are various issues on the
topics of patient care, and it seems there is never enough time to
solve each issue without dealing with opposing forces. Problem-solving
skills are essential to leadership, and the goal is always to minimize
the occurrence of ongoing problems that may affect patient care. This
means that a leader must develop a plan to tackle the issue head-on
and present this to the upper management for review and support. The
major obstacle that leaders find when attempting to make a difference
is the lack of budget and resources and many circumstances that make
it harder for productivity. But a good leader must be optimistic and
have a clear vision of the solution. The issue must never be viewed as
a distraction but rather as an opportunity for continuous improvement.
The first step to solving any problem is to conduct a research on
the ongoing issue and share the problem with other team members to get
feedback. Evidence-based research is essential in presenting a
solution to an existing problem (Huber, 2014). The vision must be
clear, and transparent communication is necessary; where everyone
concerns and point of view are freely expressed and understood. Once
the plan or vision is identified, the leader can analyze the situation
by using the SWOT analysis and establish goals. In the vision the
leader must set the objectives and display the cost and timeline in
achieving the objective goals. All of these factors must be clear
before presenting this to the upper management in order to give a
clear view of the issue and strategic solutions (Huber, 2014). A
written communication tool is necessary to present the idea clearly.
This includes a detailed written proposal that communicates the
problem/purpose, benefit, cost or budget justification and methods of
evaluations. Next, the leader can incorporate visual communication
which includes graphs, brochures, powerpoint presentations, and videos
during the presentation of the vision. Once the the project is
approved and test trials have begun, the project has to be evaluated
and improved during the within the timeline goal.
Reference
Huber, D. (2014). Leadership and Management Principles.
Leadership and Nursing Care Management, 5th Edition. [Pageburstl].
Retrieved from https://pageburstls.elsevier.com/#/books/978145574…
Discussion 5
Communication is a key tool to use when the goal is to see a change.
There are several ways that information can be delivered; however,
there are specific communication strategies that work best, with
certain scenarios. Messages to share with upper management can include
sharing-evidence based practice, missions and values, and plans
(Cullen, Dawson, Hanrahan, & Dole, 2014). The best way to
communicate with upper management is through meeting. At meetings,
several individuals can meet in one room, and have an open discussion
about specific topics. If for example, the topic was decreasing
pressure ulcers in developmentally delayed children, the person
running the meeting could present facts, use evidence-based practice,
and a plan. Such topics could be discussed over a power point
presentation. With the power point, pictures and videos may be shown.
If there are facts to be shown, then the numbers can be emphasized by
using bold font with a different color. For this reason, I would go
with a power point presentation as I could incorporate sound, images,
words, and numbers, all in one presentation. Also, to guide the
presentation, handouts can also be used to identify which points will
be discussed. When ideas are presented in a simple manner, it could be
easier for everyone to understand and add their input.
Reference
Cullen, L., Dawson, C. J., Hanrahan, K., & Dole, N. (2014).
Evidence-Based Practice: Strategies for Nursing Leaders. Leadership
and Nursing Care Management, 5th Edition. [Pageburstl]. Retrieved from https://pageburstls.elsevier.com/#/books/978145574…
Discussion 6
To try to get upper management to
support and fund an initiative which the I believe would improve
patient care, the communication tools this I prefer to use is
persuasion. Persuasion is a deliberate attempt to change the
thoughts or behaviors of another person, (Huber, 2010). People
in general are very reluctant to allocate resources to an initiative
if: 1) The information presented does not address an issue which
fits in with the organizations mission and vision, and 2) The
information is not clear and concise. As one who would be
presenting this information to upper management, I would first have
to show what the underlying issue is and how my initiative would
benefit the organization, if implemented. Showing data
regarding how patient care in a specific area is lacking, providing
data on success stories with other institutions implementing the
proposed initiative, providing data on a pilot study being performed
in the unit, are all ways one can persuade upper management to
support and fund the program.
Huber, D., (2010).
Leadership and Nursing Care Management, 4th
Edition. Iowa: Elsevier
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