Continuous Quality Improvement

PART1

Culture is a major aspect of healthcare in many different areas and its influence on healthcare is vast. As a healthcare professional, creating a culture of continuous improvement would be vital, due to the fact that improvement and transformation is a large part of the healthcare professional role.

Case Assignment

Review the following study:

Lam, M., & Robertson, D. (2012). Organizational culture, tenure, and willingness to participate in continuous improvement projects in healthcare. The Quality Management Journal, 19(3), 7-15.

Also review the associated culture topic required readings in the background materials by Andrabi, I. (2012); Brewton, J. (2016); Chattergoon, S., Darling, S., Devitt, R., & Klassen, W. (2014); Clark, D. M., Silvester, K., & Knowles, S. (2013); & Lam, M., & Robertson, D. (2012).

For this assignment you are to develop a 8- to 10-slide PowerPoint presentation (PPT) including/identifying the following information:

• Detailed explanation of organizational culture
• Detailed explanation of continuous improvement in healthcare
• Identification and explanation of 2-3 organizational culture influences/impacts on continuous improvement
• Identification and explanation of 2-3 cultural elements to include in a continuous improvement program in healthcare

Assignment Expectations

1. Conduct additional research to gather sufficient information to justify/support your report.
2. Limit your response to a maximum of 2 pages (title and reference page is not included in page number count).
3. Support your report with peer-reviewed articles, with at least 3 to-4- references. Use the following link for additional information on how to recognize peer-reviewed journals: http://www.angelo.edu/services/library/handouts/peerrev.php.

PART2

Quality assurance and continuous quality improvement is often merged together as one, however, there are distinct difference between the two terms.

In a 2-page report, complete the following:

• Explain in detail and provide a healthcare example of quality assurance in healthcare.
• Explains in detail and provide a healthcare example of continuous quality improvement in healthcare.
• Identify if these concepts work together or independently and explain your rationale.

SLP Assignment Expectations

Conduct additional research to gather sufficient information to justify/support your training.

1. Limit your response to a maximum of 10 slides (title and reference slide is not included in page number count).
2. Support your report with peer-reviewed articles, with at least 2-3 references. Use the following link for additional information on how to recognize peer-reviewed journals: http://www.angelo.edu/services/library/handouts/pee rrev.php.

REFERENCES

Andrabi, I. (2012). A culture of continuous improvement is necessary for success under value-based care. Beckers Hospital Review. Retrieved from https://www.beckershospitalreview.com/hospital-management-administration/a-culture-of-continuous-improvement-is-necessary-for-success-under-value-based-care.html

Brewton, J. (2016). Creating a culture of innovation in your healthcare organization. Quality Digest.Retrieved from https://www.qualitydigest.com/inside/health-care-article/021716-creating-culture-innovation-your-healthcare-organization.html#

Chattergoon, S., Darling, S., Devitt, R., & Klassen, W. (2014). Creating and sustaining value: Building a culture of continuous improvement. Healthcare Management Forum. 27(1): 5-9.

Clark, D. M., Silvester, K., & Knowles, S. (2013). Lean management systems: Creating a culture of continuous quality improvement. Journal of Clinical Pathology, 66(8), 638.

Goldstone, J. (1998). The role of quality assurance versus continuous quality improvement. Journal of Vascular Surgery, 28(2): 378-380.

Hammermeister, K. E., Johnson, R., Marshall, G., & Grover, F. L. (1994). Continuous assessment and improvement in quality of care. A model from the Department of Veterans Affairs Cardiac Surgery. Annals of Surgery, 219(3), 281–290.

Health Information Technology Research Center. (2013). Continuous quality improvement (CQI) strategies to optimize your practice. Retrieved from https://www.healthit.gov/sites/default/files/tools/nlc_continuousqualityimprovementprimer.pdf

Lam, M., & Robertson, D. (2012). Organizational culture, tenure, and willingness to participate in continuous improvement projects in healthcare. The Quality Management Journal, 19(3), 7-15.

National Commission on Correctional Health Care. (n.d.). Continuous quality improvement. https://www.ncchc.org/spotlight-on-the-standards-24-1

Stelson, P., Hille, J., Eseonu, C., & Doolen, T. (2017). What drives continuous improvement project success in healthcare? International Journal of Health Care Quality Assurance, 30(1), 43-57.

Videos

Brown, A. (2014). Quality improvement versus quality assurance. [Video]. Retrieved from https://youtu.be/q9kDZw-4p6A

Optional Reading
Butler, J. & Butler J. (2008). A brief overview of quality assurance and quality improvement for public health. Retrieved from https://www.mphiaccredandqi.org/wp-content/uploads/2013/06/An-Overview-of-QA-Accreditation-and-QI-8-26-08-with-color.pdf

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