Case Scenario:  Recently, patients have been presenting in the outpatient collection with orders for

Case Scenario:  Recently, patients have been presenting in the outpatient collection with orders for a fasting plasma glucose (FPG) without having fasted or abstained from eating or drinking for the recommended time. The phlebotomy team then provides appropriate instruction to the patient and asks the patient to return at a later date when they are truly fasting. This leads to not only frustration for the patient, but also for the physicians due to the delay in patient collection and testing. 1) Identify and Explain two quality aspects of patient care that are affected. (See Quality Aims) 2) As a lead on this PI project, identify three other healthcare team members that would be beneficial to include in this project. 3) Determine the communication style and communication method you will use to lead the PI team.  Health Science Science Nursing MGMT 12334 Share QuestionEmailCopy link Comments (0)

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