Case Study 4: Revising the procedure Jenny works in the local… Case

Case Study 4: Revising the procedure Jenny works in the local… Case Study 4: Revising the procedure Jenny works in the local neighbourhood centre in the administration department. Jenny’s department is responsible for ordering and storing stationery for the entire centre.The procedure for receiving orders of stationery the centre reads as follows:  SAFE WORK PROCEDURE – DELIVERIES AND STORAGE OF STATIONERYThe administration staff will be responsible for accepting and storing stationary orders.Procedure:-         Small items for everyday use – store on low and middle shelves.-         One box of photocopy paper to be split into individual reams and stored on easy to reach shelf.-         Remainder of boxes of photocopy paper to be stored (in boxes) on top shelf.-          Staff must use the ladder provided to lift the boxes onto the top shelf.  Yesterday Jenny received a large order of stationery. She was busy with other work so she asked Martin to help her so she could get through it faster.One of the boxes was very heavy, so Martin said he would move it to the storeroom. Jenny offered to help, but he said he was fine. Unfortunately Martin tripped over his own feet when he was moving the box and fell down the small step that led into the storeroom. He had to be taken to hospital – he had fractured his wrist.After all the drama of Martin’s accident died down, Jenny decided to put all the stationery away herself.She had almost got everything done, but the last items were six boxes of photocopy paper. Jenny used the ladder as instructed by the procedures to put the boxes on the top shelf. By the time she got to the fourth box she was exhausted – it was hard work lifting boxes up a ladder!Just was she was about to put the box on the shelf, her foot slipped on the ladder step. She fell onto the floor – thankfully the box did not hit her! However, Jenny still ended up with cuts on her leg from the metal ladder, and lots of bruises and a very sore ankle and arm.Naomi is the new manager of the neighbourhood centre. She has been on the job for not even two weeks. She is horrified that two accidents could occur on the same day, and in the same place.Naomi investigates the incident and when she reads the procedure she is shocked at the manual handling processes that staff are being advised to carry out. She is surprised there hasn’t been more serious accidents.She knows the procedure must be fixed immediately!  1. Revise the neighbourhood centre’s procedure so it correctly advises staff how to use safe manual handling procedures. You may like to refer to the Code of Practice for Manual Handling for your state or territory. For example: Code of Practice for Manual Handling No 25, Worksafe Victoria, April 2000 http://www.worksafe.vic.gov.au/__data/assets/pdf_file/0003/9426/COP25_manualhandling.pdf.2. Suggest three other actions that Naomi could take to make the storage process safer. Health Science Science Nursing NURSING 401020 Share EmailCopy link Comments (0)

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